As the only Jira risk solutions both editable and non-editable Jira risk custom fields are supported. Editable are single select drop down options with Risk matrix impact and probability values and non-editable are read-only text fields for all risk values. Editable custom fields make it possible to enforce risk assessment on Jira issue creation outside the app.
I see a risk custom field error message what to do?
Create Jira custom fields
The Jira risk custom fields must be manually created from within the app. For editable custom fields the risk model must be selected. The risk model risk matrix impact and probability values will populate the custom field drop down values.
Select the risk model for editable custom fields. The risk model risk matrix values impact and probability will populate the custom field drop down.
Non-editable Jira risk custom fields
Non-editable risk custom fields are read only text fields. Assign one or many to Jira issue screens and app risk values will be written to the fields.
Risk custom values in issue view
Editable Jira risk custom fields
Setup for editable Jira custom fields spans both setting up risk registers, risk models and finally assigning the editable custom fields to risk models. The selectable impact and probaility values in the editable custom fields are populated from the risk model risk matrix. See below steps to take.
Setup
Create project or board risk registers for the Jira issues (more info)
Create risk model (more info)
Assign risk registers to the risk model (more info)
Editable custom fields
Create editable custom fields (see section above)
Assign custom fields to Jira issue screens (see picture below)
Assign custom fields to Jira issue screens
Example: Custom fields assigned to issue screen
Example: Custom fields assigned to issue create screen
I see a risk custom field error message what to do?
If editable risk custom fields are assigned to an issue screen. The app tries to set the impact and probability of the custom fields when the risk is changed. Below error message is shown if the custom fields values are not matching the issue risk matrix values. There are two ways to remove this error message
Option 1: In global settings->custom fields. Remove the editable custom fields from the risk issue project issue screens. With this the app is not trying to write risk values to the custom fields
Option 2: The issue project risk register is not assigned to the editable risk custom fields risk model. So assign the risk register to the risk model (more info)
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OLD ERRORS - UNDER CONSTRUCTION
This means that there are risk custom fields assigned to the Jira issue screen but those drop down values are not matching the risk register risk matrix. There are two ways to remove this error message (see below)
Option 1 - Remove the Jira custom fields from the project issue screen. This can be done in Jira settings or directly in the app
Option 2 - Assign the risk model that have the risk custom fields to your risk register. With that your risk register matrix will have the values of the custom fields
