Jira Risk Custom Fields

Owned by Johan Brodin
Last updated: May 06, 2024
3 min read

As the only Jira risk solutions both editable and non-editable Jira risk custom fields are supported. Editable are single select drop down options with Risk matrix impact and probability values and non-editable are read-only text fields for all risk values. Editable custom fields make it possible to enforce risk assessment on Jira issue creation outside the app.

Create Jira custom fields

The Jira risk custom fields must be manually created from within the app. Select global settings and then custom fields as per the picture below.

overview-settings-cf.PNG

Non-editable custom fields

cf-create-noneditable.PNG

Editable custom fields

First select the risk model. The risk model risk matrix impact and probability values will populate the custom fields single select drop down values.

 

Non-editable Jira risk custom fields

Non-editable risk custom fields are read only text fields. Assign one or many to Jira issue screens and app risk values will be written to the fields.

Risk custom values in issue view

 

Editable Jira risk custom fields

Setup for editable Jira custom fields involves both setting up risk registers, risk models and finally assigning the editable custom fields to a risk model. The impact and probability custom fields drop down values are populated from the assigned risk mode.

Setup

  1. Create project or board risk registers for the Jira issues (more info)

  2. Create risk model (more info)

  3. Assign risk registers to the risk model (more info)

Editable custom fields

  1. Create editable custom fields (see section above)

  2. Assign custom fields to Jira issue screens (see picture below)

 

Assign custom fields to Jira issue screens

Example: Custom fields assigned to issue screen

Example: Custom fields assigned to issue create screen

 

I see a risk custom field error message what to do?

If editable risk custom fields are assigned to an issue screen the app tries to set the custom fields impact and probability values. Below error message is shown if the custom fields values are not matching the issue risk matrix values. There are two ways to remove this error message.

Option 1: In global settings->custom fields. Remove the editable custom fields from the risk issue project issue screens. With this the app is not trying to write risk values to the custom fields

Option 2: The issue project risk register is not assigned to the editable risk custom fields risk model. So assign the risk register to the risk model (more info)